Micralite has bad customer svc, doesn't honor warranty, shoddy.,
May 17, 2012 NYCMommy - See all my reviews
This review is from: Micralite FastFold Superlite Stroller in Red (Baby Product)
Do not trust this company. I purchased my FastFold from a very reputable dealer (BuyBuyBaby/BedBathBeyond) and was told that the 5-year warranty covered everything that came in the original box, inclusive of the air pump. My stroller did not have an air pump with the packaging, so I contacted Micralite directly.
First, they tried to tell me the stroller did not come with air pump (look at BBB website description!!).
Then they tried to pawn me off on Scandinavian Child, who no longer even distributes their products!
And then when all else failed, they wanted me to pay for a new pump and have it shipped from the UK.
Utterly ridiculous. If this is how they treat a new customer and this is the extent of the warranty, I want nothing to do with this company. I don't need this sort of run-around and lack of accountability on Micralite's end for the 5 years that the stroller is supposed to be under warranty.
Also, none of their accessories are available in the...Read more
Handle bars broken in less than a year,
April 22, 2012 Laura - See all my reviews
This review is from: Micralite FastFold Superlite Stroller in Red (Baby Product)
So at first I was very happy with this stroller, but I have been using it a couple of times a week for about 8 months, and the stroller is practically useless. The handle bars are designed in such a way that you can adjust them, which is great, but now, after 8 months of use, there is no way to tighten them enough so that they stay firmly in a given position. Instead, every time I try to go up over a curb, the handle bars swing down, which at best is very awkward, and worst unsafe.
Great Stroller!!,
March 26, 2012 michael l mclaughlin - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Micralite FastFold Superlite Stroller in Red (Baby Product)
This is a great stroller I was a bit skeptical at first but after using it this weekend I'm hooked. My son just turned 5 months old and I needed a simpler stroller that i didn't have to put together and breakdown every time we go somewhere. We had the Bugaboo Camelon (its a nice stroller as well) but it was just not convenient enough for us. The Micralite is the perfect blend of full size stroller with lightweight handling, the basket underneath is not huge but we managed to fit a good amount of shopping bags inside. We still needed accessories like a cup holder and bag hooks but those we bought and they work great with the stroller. you do have to make sure to unload the back first because of the lightweight the stroller will tip backwards with things on it. Other than that the stroller is a great buy. Jeep Universal Stroller Hook, 2...Read more
(4 customer reviews)